Contact Us

Do you have questions regarding products, rebates or checkout? You can chat, call or email us at

Monday - Friday: 8am - 8pm (CST)
Ideal for quick questions and order support
Monday - Friday: 8am - 8pm (CST)
Ideal for checkout help and product questions
We'll reply by the end of the next working day, often much sooner
Ideal for checking order status & product questions

For other inquires such as billing and account information please contact NYSEG by visiting If this is an emergency please dial 1.800.572.1131.